Privacy Policy

Last Updated: 30/05/2026

Introduction

The Virtual Office Co. ("we", "us", "our") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit an enquiry, or use our services.

If you have any questions about this Privacy Policy, please contact us at:

Email: contactus@thevirtualofficeco.com

Information We Collect

We may collect and process the following information:

• Name

• Email address

• Telephone number (if provided)

• Business name

• Information submitted through our enquiry forms

• Communications sent to us via email

• Website usage data collected through cookies and analytics tools

How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide and manage our services

• Communicate with you regarding your enquiry or services

• Improve our website and services

• Comply with legal and regulatory obligations

Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

• Consent

• Contractual necessity

• Legitimate interests

• Legal obligation

Data Storage and Security

We take appropriate measures to protect personal information.

Data may be stored using secure third-party providers including:

• Google Workspace

• Google Drive

• Gmail

• Stripe

• NordPass

Access to personal information is restricted to authorised individuals and reasonable security measures are implemented to prevent unauthorised access, disclosure, or loss.

Payments

Payments are processed securely through Stripe. We do not store or have access to your full payment card information.

Please refer to Stripe's Privacy Policy for further information regarding their processing of personal data.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and tax obligations.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent where processing is based on consent

Requests can be made by contacting:

contactus@thevirtualofficeco.com

Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

You can control cookies through your browser settings.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.

Contact

For any privacy-related questions or requests, please contact:

contactus@thevirtualofficeco.com